Category > Quality improvement

How to achieve a successful working relationship with public contributors

Blog article

As with any member of our team, public contributors need to be properly valued and respected for the role they play in shaping and delivering our work, and need to be effectively managed. Here Hildegard Dumper draws on her professional experience to share her tips on how to achieve a successful working relationship with public contributors.…

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Eight ways to use QI for patient-focused care

Blog article

Our Director of Quality Anna Burhouse shares eight simple techniques for how to improve patient focused care in any organisation… I have been working with the University of Bath to design a free Future Learn course on Quality Improvement (QI) for healthcare professionals.  It has now run twice and goes live for a third time in…

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Celebrating two years of NEWS

News

The West of England AHSN, on behalf of the West of England Patient Safety Collaborative, hosted the fifth event of the Deteriorating Patient programme on 16 March 2017 at the Cheltenham Chase Hotel, Gloucestershire. This marked the two year anniversary of a programme, which specifically focuses on promoting the use of the National Early Warning…

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Watch our film to see NEWS in practice

News

Our new film tells the story of Paul from North Somerset, who made a quick and full recovery from sepsis as a result of NEWS (the National Early Warning Score) being communicated at every handover of care. We are working with all members of the West of England Patient Safety Collaborative to encourage the use of a single…

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Dramatic turnaround from ‘requires improvement’ to ‘outstanding’

News

Congratulations to University Hospitals Bristol on their dramatic turnaround from ‘requires improvement’ to ‘outstanding’ The West of England AHSN congratulates University Hospitals Bristol NHS Foundation Trust (UHB) for achieving an ‘outstanding’ rating from the Care Quality Commission (CQC) this week.  We’re incredibly proud of their achievements, particularly those with a focus on patient safety. “The trust…

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We can and we should adopt NEWS

Blog article

Steven West, Chair of the West of England AHSN and Vice-Chancellor of the University of the West of England, explores how we can come together to create solutions that are sustainable, affordable and acceptable to all NHS stakeholders? Our NHS and social care system are one of the country’s greatest assets. They are a fantastic gift that we…

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Safety in numbers

News

We are inviting expressions of interest from practices by 28 February 2017 to become part of Cohort 2 of the West of England Primary Care Collaborative. Within GP practices, just as in any organisation, a better safety culture is associated with greater satisfaction and engagement from staff – the safer the culture, the better the…

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Everything you ever wanted to know about public involvement but were afraid to ask

News

In December, 30 people came together in Bristol to share experiences and come to a common understanding about how to implement good public involvement in healthcare settings. In the room were people from voluntary sector organisations, clinical commissioning groups, mental health services, Universities as well as Trusts and provider services. All came to the workshop…

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2016: the year in review

News

What a year 2016 was for the West of England AHSN and our member and partner organisations. We asked our team for their favourite highlights from the last 12 months and here’s what they came up with…   The International Forum on Quality and Safety in Healthcare, Gothenburg Attending and presenting at this conference back in April…

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Free six-week online course: Quality Improvement in Healthcare

News

In response to popular demand the free online course on Quality Improvement in Healthcare – the Case for Change is being re-run on FutureLearn starting on 16 January 2017. Our Improvement Director, Anna Burhouse, along with Christos Vasilakis (Director of the Centre for Healthcare Improvement and Innovation at the University of Bath) and Tricia Woodhead (Associate…

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