Patients and the public are key to shaping our service delivery. That is why we are bringing them together with health and social care providers and industry to inform our practices as well as support new innovative developments.


We have developed a toolkit to help you in your improvement work this is available to download for free.

Working with people from a range of backgrounds, (including those with lived experience, such as patients and the public), in order to to redesign services together, is known as co-production. You can find a range of useful resources about co-production here.

The West of England AHSN is a founding member of People in Health West of England (PHWE), designed to provide a coordinated approach to public involvement in the region. Find out more at

Patient and public involvement has included:

  • co-creation in our Learning Disabilities Collaborative – read our co-creation blog.
  • Mums and families have been vital to our work with pre-term babies as part of PERIPrem (Perinatal Excellence to Reduce Injury in Premature Birth). Watch our short parent stories video.
  • participation in consultation to help ensure adherence to medicine prescriptions.
  • a project to promote resilience in young people and support positive mental health, as part of our Create Open Health programme. Find out more here.
  • a project to initiate positive change for people affected by bladder and bowel continence conditions, as part of our Create Open Health programme. Read about the Voices for Change work here.