The West of England Academy are hosting a new series of five free-to-attend interactive online workshops each Tuesday evening from 1 March. This is the first series of introductory QI workshops tailored specifically by the AHSN for pharmacy teams.

Attendees will gain a basic understanding and practical knowledge of applying Quality Improvement (QI) techniques to real-world pharmacy challenges in healthcare and innovation.

Modelled on our hugely successful QI Summer and Winter Series, this five-week course, held over 90-minutes each Tuesday from 18:30pm can be joined as single sessions or a series.

“This was a fantastic introduction to QI, which is what I needed. I loved how things were explained so clearly and the session was interactive. It really helped my understanding, and I got a lot from the session.”

The accredited workshops have been developed, and will be delivered by, the West of England Academy and Medicines teams alongside guest speakers. Topics include introductions to process mapping, data management and the basics for change management. The series will earn attendees six CPD hours.

Attendees will see how QI can lead to better outcomes for their teams, patients and organisation, gain confidence in applying QI and have time to network with pharmacy colleagues from across the region.

“I am newly appointed as a QI manager so have used all the tools and techniques in my daily work and shared this with other colleagues and teams.”

Attendees can be in any role and/or grade within their pharmacy, and clinical or administration.

Our academy works hard to welcome attendees from a broad range of backgrounds creating a safe and open environment for learning and sharing ideas.

“The practical skills and frameworks are fantastic and such a great way to engage and inspire others. They will definitely help identify why a challenge is a challenge and instigate conversations about how we can overcome and/or improve processes.”

Find out more about the series and book here.

The West of England Academy offers a wide range of free events and resources to healthcare professionals and innovators across the region. To find out more, visit our Academy pages or email

QI in pharmacy? It’s a brave new world.

In a new joint blog from Senior Project Manager, Chris Learoyd and Ola Howell, Clinical Pharmacy Lead at the West of England AHSN, we explore the value of Quality Improvement (QI) for pharmacy teams, why it hasn’t really been embedded so far and how pharmacy can get involved.

Posted on January 4, 2022

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